Privacy Policy
When you place an order or use the Website, we process your personal data in accordance with the Privacy Policy, the provisions of which are set out below. Therefore, you need to consent to the processing of personal data and confirm that you have read our Privacy Policy.
This Privacy Policy covers the collection, use, disclosure, transfer and storage of your personal information.
Please make sure you read our privacy policy and contact us if you have any questions about it.
1. Definition of terms
In order for you to understand how your data will be processed, we will first explain the terms used in this Policy:
Personal data - any information about a natural person who is identified or can be specifically identified (in particular, information about you);
User – an identified or identifiable natural person (in particular, you) whose personal data is processed by the Personal Data Owner, who is responsible for the processing of such data;
Processing of personal data - any action or set of actions that are performed in relation to personal data or a set of personal data, such as collection, registration, accumulation, structuring, storage, adaptation, change, renewal, depersonalization, use and distribution by transmission, distribution or other way that makes such data available, combining, limiting or destroying personal data, including using information (automated) systems;
The owner of personal data is the print-hata.com website, hereinafter referred to as the "Owner";
The website is a set of web pages placed on the Internet under the domain name print-hata.com.
2. General provisions
2.1 The privacy policy (hereinafter referred to as the "Policy") is developed in accordance with the current legislation of Ukraine, including, but not limited to, the Law of Ukraine "On the Protection of Personal Data" establishes the procedure for obtaining, collecting, accumulating, storing, processing, using, ensuring protection and disclosure of the User's personal data.
2.2 The User, by registering on the Website or placing an order on the Website, while entering his Personal Data and/or providing this Personal Data in another way, and/or performing any actions within the Website using any part of the Website and/or, by giving consent – activated the “register” button and/or activated (clicked) the “place an order” button through the Website form (tick) and/or activated (clicked) the “leave feedback” button through form of the Website, expresses his agreement with the provision of this Policy and provides the Owner, in particular, but not exclusively, by processing payments, delivery, permission to process his own Personal Data.
2.3 The User may provide Personal Data independently by placing such data on the Website or by communicating through telephone channels and/or to the Owner's email and/or postal address, or Personal Data may be provided from other sources, for example, from User feedback ( assessment, comments, confirmation of information) or other information from third parties provided in the course of sending claims, complaints and/or when considering disputes, and/or information from well-known sources on the Internet.
2.4 The User may not use the Website if he does not agree with the terms of this Policy. The User acknowledges that in the case of his careless attitude to the security and protection of his Personal Data, third parties may gain unauthorized access to the User's Personal Data. The owner is not responsible for damages caused by such access.
3. What data do we collect?
3.1 When you contact us using any means of communication, including but not limited to: e-mail, fax, telephone, social media, using an online form on the Website, send us various files, or enter into agreements with us, we may collect your personal data, including:
contact data (name, surname, patronymic, phone number, e-mail address, order receipt address, link to personal pages in social networks, etc.);
payment data of the User;
photos, video recording materials, etc.;
other information, with the help of which communication is carried out, which, at the request of the User, is provided by him when writing a message or feedback, or information received during oral communication between the User and the Owner.
3.2 The Owner may also process Personal Data using the following technologies:
• Cookies files (a cookie is a small piece of data that is transferred to the User's computer when accessing the Website's web page and/or when viewing the advertising module on the Website's web page and is stored on the User's computer and/or in his mobile device);
• pixels (pixels – digital images, an element of the matrix of displays that form images), which allow tracking the frequency of use of the web page by the User in order to determine the User's browser and provide the service, for example, storing Personal Data in the basket between visits; as well as for the purpose of eliminating errors in the operation of the Website initiated by the User, while all information is processed "as is" and does not change in the process of collecting Personal Data.
4. Cookie policy
4.1 We use cookies to enable your authorization on the Website, analyze the performance of the Website, track the activities of Users on the Website, collect traffic data and to achieve other legitimate purposes.
4.2 Most web browsers automatically use cookies, giving users the ability to control this process by blocking or deleting them. Instructions for blocking or deleting cookies can be found in each web browser's privacy settings or help documentation.
5. Use and purposes of Personal Data processing
5.1 The Owner uses and processes your Personal Data for the following purposes:
• communication with you;
• providing answers to your requests, questions and responding to your needs;
• conducting surveys and research;
• formation of an order;
• dispatch of the order, in particular, transfer of information to companies providing courier, accounting services and/or banks;
• your use of the Website and its functionality;
• sending you messages that contain information about news, promotions, events, advertising information that, in our opinion, may be of interest to you;
• implementation of the functions, powers and duties assigned to the Owner in accordance with the current legislation of Ukraine, as well as ensuring the implementation of civil, economic and tax relations;
• to identify the client as a User of the Website, for communication with the User, including for the provision of services, payment processing, shipping, settlement operations.
5.2 The owner does not process data related to race, nationality, political views, religious and other beliefs, membership in public organizations. Information that characterizes the physiological characteristics of Users, on the basis of which it is possible to establish their identity, is also not processed.
5.3 The terms of processing and storage of Personal data are determined based on the purposes of Personal data processing, as well as based on the conditions specified in the contracts concluded with Users in accordance with the requirements of the current legislation of Ukraine.
6. Conditions for providing access to Personal Data
6.1 The Owner processes Personal Data on a legal and fair basis: Personal Data is not disclosed to third parties and is not distributed without the User's consent, with the exception of cases provided for by the current legislation of Ukraine and only in the interests of national security, economic well-being and human rights, in particular, but not exclusively :
• upon justified requests of state authorities, which have the right to demand and receive such Personal Data;
• in the event that, in the opinion of the Owner, the User violates the terms of this Policy and/or Offer between the Owner and the User;
6.2 The Owner reserves the right, in accordance with the requirements of the current legislation of Ukraine, to exchange Personal Data with state authorities for the purpose of: fraud prevention; settlement of disputed situations and clarification of circumstances that are/may be the cause of violation of the current legislation, as well as in case of detection by the Owner of illegal actions of the User and/or receipt of claims, complaints, appeals of third parties.
7. How to change/delete Personal Data or withdraw consent
7.1 The user can at any time change/delete personal information or refuse the mailing, or withdraw consent to the processing of Personal Data by sending a message to the email address: support@print-hata.com or the postal address: 11708, Novograd-Volynskyi, prov. Shepetivskyi 1.
7.2 After receiving such a notification, the processing of the User's Personal Data will be stopped, and his Personal Data will be deleted, except in cases where such processing may be necessary in accordance with the current legislation of Ukraine.
7.3 The Owner processes and stores Personal Data for the purposes specified in this Policy for the entire period necessary for this, but no longer than 5 (five) years from the date of the User's last order on the Website.
8. Data Protection
8.1 The Owner takes the protection of your Personal Data very seriously. We protect your Personal Data in a variety of ways to maintain its confidentiality and integrity, prevent unauthorized use or disclosure of your Personal Data, and protect your Personal Data from loss, misuse, unauthorized access, disclosure, alteration and destruction. In addition, we protect your Personal Data during their transmission using TLS (Transport Layer Security) protocol encryption technologies
8.2 The Owner, when processing Personal Data, applies all necessary technical, organizational, legal measures to protect Personal Data from illegal and/or unauthorized access to such Data, including from changes, deletion, provision, distribution, as well as other illegal actions.
8.3 The owner constantly monitors the security measures taken.
9. Additional conditions
9.1 The Owner reserves the right to change the terms of this Policy at any time. In this case, the updated version will be posted on the page at https://print-hata.com/index.php?route=information/information&information_id=3. In the event that the User does not agree with the changes, he undertakes to immediately stop any activity on the Website.
9.2 The Owner is not responsible for damage or losses suffered by the User or third parties as a result of misunderstanding or misunderstanding of the terms of this Policy.
9.3 In the event that any provisions of this Policy, including any proposals, clauses or their parts, are recognized as contrary to the current legislation of Ukraine, or as invalid, this does not affect other provisions of this Policy, they remain are in full force and effect and continue to be in full force and effect, and any other invalid or unenforceable provision shall be deemed modified, corrected to the extent necessary to ensure its validity and enforceability implementation.